Privacy Policy - Global Pulse Reads

1. Introduction: Commitment to Privacy and Data Protection

At Global Pulse Reads (“we,” “us,” or “our”), accessible via globalpulsereads.com (the “Site”), your privacy is of paramount importance. We are committed to safeguarding the personal data of our users, subscribers, and visitors in compliance with applicable global privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, and protect your personal information, as well as your legal rights in relation to that information.

2. Scope of the Policy and Data Controller Role

This Privacy Policy applies to all users of globalpulsereads.com and governs the processing of personal data collected through our website, services, and communications. For the purposes of the GDPR, we are the “Data Controller” responsible for your personal data.

If you have any questions or concerns about how your data is handled, you may contact us at [email protected].

3. Categories of Data Processed

We collect and process a range of personal data. The categories of data we may process include:

A. Usage Data
Includes data about your interactions with our website such as IP address, browser type and version, time zone setting, page interactions, length of visits, referral URLs, and session data.

B. Account Data
Information provided when creating an account or making a purchase, including your name, email address, physical address, and telephone number.

C. Profile Data
Includes preferences, reading habits, purchase history, and behavioral data collected through engagement with our products or services.

D. Communication Data
Records of your correspondence with us, including customer support inquiries, email interactions, and submitted forms.

E. Technical Data
Details about the device(s) and systems you use to access globalpulsereads.com, such as device IDs, operating systems, screen resolution, and browser configurations.

F. Transaction Data
Details associated with purchases made on the Site, including billing details, order history, delivery address, and payment metadata. Note: We do not store full credit card details; all payments are processed via secure third-party providers.

G. Preference Data
Includes your marketing and communication consents, personalized product or content interests, and opt-in/out preferences.

4. Legal Bases for Processing

We process your personal information under lawful bases as outlined under GDPR and similar frameworks:

– Performance of a contract: To provide services or fulfill purchases made via globalpulsereads.com.
– Consent: Where you have expressly given us permission to process your data (e.g., email newsletters or cookies).
– Legal obligation: To comply with legal or regulatory requirements.
– Legitimate interest: For necessary and proportionate activities such as website analysis, business operations, fraud prevention, and service improvement—only where such processing does not override your rights and freedoms.

5. Your Rights

In accordance with GDPR, CCPA, and other applicable privacy laws, you have the following rights regarding your personal data:

– Right of access: You may request access to your personal data and information on how we process it.
– Right to rectification: You may request correction of inaccurate or incomplete data.
– Right to erasure (“Right to be forgotten”): You may request deletion of your data under certain legal conditions.
– Right to restriction of processing: You may request that we limit processing of your data in specific circumstances.
– Right to data portability: You may request your data in a structured, machine-readable format for use with other services.
– Right to object: You may object to certain types of processing, including direct marketing.
– Right to withdraw consent: Where consent is the basis of processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at [email protected].

6. Security Measures

We implement robust administrative, technical, and organizational measures to ensure the integrity and confidentiality of your data. These include:

– SSL encryption across all our web pages.
– Restricted access controls to sensitive data.
– Routine backups and disaster recovery protocols.
– Regular staff training on data protection obligations.
– Secure data hosting in reputable data centers with appropriate certifications.

7. International Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) or your jurisdiction. In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses or compliance certifications, to maintain a consistent level of data protection as required by GDPR and other applicable regulations.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to meet legal, accounting, or reporting obligations. Retention periods vary by data category:

– Usage and Technical Data: up to 26 months.
– Account, Profile, Transaction, and Preference Data: retained for the duration of your user account and for 6 years thereafter for tax and compliance purposes.
– Communication Data: retained for up to 3 years following the last interaction.

9. Cookie Policy

Our Site uses cookies and similar technologies to enhance your experience. Cookies are small data files placed on your device. We use the following categories:

– Essential cookies: Required for core site functionalities. These cannot be disabled.
– Functional cookies: Enable enhanced features such as content recommendations based on your preferences.
– Analytical cookies: Help us understand how visitors use globalpulsereads.com, allowing us to improve performance.
– Performance cookies: Measure and improve the speed and usability of our Site.

Some cookies are placed by third-party service providers. A list of such providers and their respective policies is available upon request.

10. Cookie Management and Compliance

In compliance with GDPR and CCPA, users are given the choice to consent to or reject optional cookies through our cookie banner and settings tool accessible upon visiting globalpulsereads.com. Users can also manage cookie settings directly via their browser preferences. Where required, we obtain affirmative, informed consent before enabling non-essential cookies.

11. Special Protections for Children Under 13

globalpulsereads.com is not intended for, nor do we knowingly collect data from, children under the age of 13. If we become aware that personal data from a child under 13 has been collected inadvertently, we will take immediate steps to delete such information. Parents or guardians who believe their child has provided us with personal data may contact us at [email protected].

12. Policy Updates and User Notifications

We reserve the right to amend this Privacy Policy at any time to reflect legal, technological, or operational changes. Any substantial changes will be communicated via notices on globalpulsereads.com or by contacting registered users directly, where appropriate. You are encouraged to revisit this page periodically to stay informed of our data practices.

13. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or how we process your personal data, please contact:

Privacy Office
Global Pulse Reads
Email: [email protected]

We are committed to adhering to global privacy standards and welcome your inquiries regarding your rights and our responsibilities.

By using globalpulsereads.com, you acknowledge this Privacy Policy and agree to the terms described herein. For any issues related to privacy, user rights, or data protection, we encourage you to reach out to us directly.